Tori Ames began working at Cincinnati Children’s in 2011, and with the Center for Telehealth in 2017. She leads the medical center’s Direct to Consumer Telehealth program and is a Certified Telehealth Liaison. She has expertise in program development with both clinical divisions and community groups, and is trained in Quality Improvement Science. Before focusing on Telehealth, Tori worked in Community Health both at Cincinnati Children’s and a regional mental health agency. She received her master’s degree in Public Administration from Northern Kentucky University.